Question 1

What does Capital Africa Logistics do?

Accepted Answer

We are a commodity facilitation and logistics company. We do not buy or sell commodities ourselves. Instead, we verify suppliers, coordinate laboratory testing, handle export documentation, and arrange secure logistics for cross-border commodity transactions between verified sellers in West Africa and qualified international buyers.

Question 2

How does the verification process work?

Accepted Answer

Our verification process includes document review (mining licenses, business registrations, export permits), physical site inspections by our on-ground team, background checks on company principals, and verification of transaction history. Suppliers who pass all stages receive our Verified Supplier certification.

Question 3

What commodities do you facilitate?

Accepted Answer

We primarily facilitate gold (alluvial, hard rock, and dore bars) and rough diamond transactions. All diamonds we source are uncut and unpolished stones, subject to evaluation and certification after processing. We also support other precious metals and minerals sourced from our operating regions in West Africa.

Question 4

What is the minimum transaction size?

Accepted Answer

Our minimum transaction size is $50,000 USD. This threshold ensures that the comprehensive verification, testing, and logistics process is commercially viable for all parties involved.

Question 5

How do payments work? Is there escrow protection?

Accepted Answer

Yes, we offer escrow services for transaction security. Buyer funds are held in a secure escrow account and released only upon verified delivery confirmation. This protects both the buyer and seller throughout the transaction process.

Question 6

How is purity and authenticity tested?

Accepted Answer

All commodities undergo independent testing at ISO 17025 accredited laboratories. Testing methods include fire assay, XRF spectroscopy, and ICP-MS analysis. Buyers receive certified assay reports before any financial commitment is required.

Question 7

How long does a typical transaction take?

Accepted Answer

Timelines vary depending on commodity type, quantity, and origin country. A typical transaction takes 2-6 weeks from initial consultation to delivery. This includes supplier verification (3-5 days), laboratory testing (2-3 days), documentation (3-7 days), and shipping (5-14 days depending on destination).

Question 8

Which countries do you operate in?

Accepted Answer

We currently operate across five West African countries: Guinea, Sierra Leone, Ghana, Mali, and Ivory Coast. Each region has dedicated on-ground teams who understand local regulations, mining operations, and logistics infrastructure.

Question 9

What documentation is provided with each shipment?

Accepted Answer

Every shipment includes certificates of origin, export licenses, customs declarations, independent assay reports, chain-of-custody documentation, insurance certificates, and shipping manifests. All documents are prepared in compliance with international trade regulations.

Question 10

How is shipping handled? Is it insured?

Accepted Answer

Shipments are coordinated through licensed, bonded logistics providers experienced in precious commodity transport. All shipments are fully insured, utilize armored transport where appropriate, and include GPS-enabled real-time tracking from origin to destination.

Question 11

What if I suspect a scam or encounter fraud?

Accepted Answer

We take fraud prevention extremely seriously. Never send money to anyone claiming to represent us without verifying through our official channels. Contact us directly through our website or official phone number if you receive suspicious communications. We will never ask for upfront payments via cryptocurrency or wire transfers to personal accounts.

Question 12

How do I become a verified supplier?

Accepted Answer

Visit our Supplier Verification page to submit your information. You will need to provide your mining license, company registration, identification documents, and details about your operations. Our verification team will review your submission and conduct the necessary checks.

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