Privacy Policy

1. Information We Collect

When you interact with Capital Africa, we may collect the following types of information:

Personal Information: Name, email address, phone number, company name, country of residence, and other details you provide through our inquiry forms, contact forms, or during the onboarding process.

Business Information: The project description, sector, target market, business stage, support requested and supporting documents you choose to provide for a scoped review. Please provide only necessary material and redact unrelated personal data.

Technical Information: Hosting and security systems may process IP addresses, request times and technical request information for delivery and abuse prevention. Optional usage analytics are disabled unless a provider is configured and you have given consent.

Enquiry Information: The information you send about research, business setup, counterparties, proposed projects, visits and coordination needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To assess and respond to enquiries, scope market research and verification support, review project submissions, and coordinate agreed business services.

Communication: To respond to your requests, discuss agreed work and provide relevant service updates. Contacting us does not automatically authorise unrelated marketing or public disclosure of your enquiry.

Verification and Compliance: To review business credentials and documents within the agreed scope, prevent misuse, and meet applicable obligations. This does not mean every enquiry is independently verified or that all information must be collected for every visitor.

Platform Improvement: To analyze usage patterns, improve our services, enhance user experience, and develop new features.

Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

The site uses browser storage for functions such as consent choices and enquiry context. Enquiry details sent to Capital Africa are separate from optional usage analytics.

Necessary storage supports requested website functions and security. Blocking browser storage may affect those functions.

No optional analytics provider is currently enabled. If approved and configured later, measurement requires your consent and is restricted to named events and fixed categories. Names, contact details, enquiry text and uploaded document details are excluded. The policy and consent notice must be updated before a provider with different practices is activated.

You can choose necessary storage only in the consent notice. To change a stored choice, clear this site’s browser storage and choose again. Clearing storage does not delete an enquiry already sent to us.

4. Information Sharing and Third Parties

We do not sell your personal information. We may share your information with the following parties:

Service Providers: Google Cloud hosts this website and the small service that delivers enquiries; our email provider carries the enquiry to our business mailbox. Where necessary for agreed work, we may involve relevant professional advisers, laboratories or coordination providers, limited to the purpose and agreed scope.

Legal and Regulatory Authorities: When required by law, regulation, legal process, or governmental request. This includes compliance with export regulations, customs requirements, and financial reporting obligations.

Professional Advisors: Legal counsel, auditors, and consultants who are bound by confidentiality obligations.

Project submissions are private by default. Publishing a limited project summary requires your separate permission. Contact information and private details are never included in anything we publish.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

When you send an enquiry, it travels over an encrypted connection to our server and is delivered by email to the Capital Africa business mailbox. This website keeps no database of enquiries and has no user accounts. Only the people who handle your enquiry read it.

This website does not accept file uploads. If documents need to be exchanged during an engagement, we agree with you how they are shared and kept.

While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Enquiries are kept in our business mailbox for as long as the conversation and any engagement require. If email delivery ever fails, the enquiry is held temporarily in our hosting provider's service logs so it is not lost, and those logs expire automatically after about 30 days.

You may request deletion of your personal data, subject to our legal and regulatory obligations to retain certain information.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete personal information.

Deletion: Request deletion of your personal information, subject to legal retention requirements.

Objection: Object to the processing of your personal information in certain circumstances.

Portability: Request transfer of your personal information to another service provider in a machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

8. International Data Transfers

As a cross-border facilitation company, your information may be transferred to and processed in countries other than your country of residence, including the United States and countries in West Africa where we operate.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy, regardless of where it is processed.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Website Assistant

"Ask Capital Africa" is an AI assistant. When you ask a question, the question and up to the last two exchanges of the same conversation are sent from our server to Anthropic's API (Anthropic, PBC), which writes the answer using only information Capital Africa has published. The assistant does not browse the internet. If the AI service is unavailable, a simpler answer is produced in your browser from our published pages instead.

Capital Africa does not store your questions or the answers. Our server records only technical details, such as how long a request took and how many units of text were processed, never the question or the answer. A question entered on the homepage is held briefly in your browser's session storage to open the answer page, then removed, and a random session code in the same storage is used only to limit how many questions can be asked in a short time.

Under Anthropic's commercial terms, Anthropic does not use these questions or answers to train its models, and it deletes them from its systems within 30 days. Anthropic may keep them longer only where its safety systems flag a breach of its usage policy, or where the law requires it.

Do not enter confidential, personal or transaction-sensitive information into the assistant. It is a public tool for general questions about our work, and it is not a secure channel. For anything confidential, use the contact routes on this website or speak with us directly. If you choose to submit a guidance request or enquiry, that form sends the details you provide to our team, as described in this policy.

Answers are general information and may be incomplete or out of date. They are not legal, tax or investment advice, and nothing the assistant says confirms a booking, verifies a transaction or forms an agreement with us. For advice on your plans, book a consultation.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Capital African Logistic LLC

Houston, Texas

Through the contact form on this site, or by WhatsApp and email as listed in the site footer.

WhatsApp: +1 346 426 4154