Privacy Policy

Capital African Logistic LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Submit an inquiry or contact form
• Initiate a transaction facilitation request
• Subscribe to our newsletter or communications
• Communicate with us via phone, email, or chat

This information may include:

• Full name and contact information (email, phone, address)
• Business name and registration details
• Government-issued identification documents
• Financial information for transaction purposes
• Transaction history and preferences

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/city level)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To facilitate transactions, verify sellers, coordinate logistics, and provide our core services
• Communication: To respond to inquiries, send transaction updates, and provide customer support
• Verification: To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Security: To protect against fraud, unauthorized transactions, and other illegal activities
• Improvement: To analyze usage patterns and improve our services and website
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing & Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

• Laboratory testing facilities for gold assay services
• Secure logistics and transportation providers
• Financial institutions for escrow and payment processing
• Legal and compliance consultants

Legal Requirements

We may disclose information when required by law or in response to:

• Court orders or legal process
• Government or regulatory agency requests
• To protect our rights, property, or safety
• To investigate potential violations of our terms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Access controls and authentication protocols
• Regular security assessments and updates
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill transaction obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Transaction records and associated documentation are typically retained for a minimum of seven (7) years in accordance with financial regulations.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and information

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. International Data Transfers

Due to the international nature of our services, your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: