Frequently Asked Questions

No, we do not sell gold. We are facilitators, not sellers. We connect qualified buyers with verified sellers in West Africa and provide services to protect both parties throughout the transaction. We never own, buy, or sell gold ourselves.

As facilitators, we provide essential services to make transactions safe and successful:

• Verify seller credentials and licenses
• Arrange independent laboratory testing
• Coordinate secure escrow arrangements
• Prepare all export documentation
• Coordinate secure logistics
• Provide real-time transaction tracking

We earn a commission only when transactions complete successfully.

Our minimum transaction size is $50,000 USD. This allows us to provide the comprehensive verification, testing, and logistics services that protect your investment.

We facilitate transactions from West African gold-producing nations:

• Guinea - Working with Ministry of Mines & Geology
• Sierra Leone - Working with National Minerals Agency
• Ghana - Working with Precious Minerals Marketing Company
• Mali - Working with Ministry of Mines
• Burkina Faso - Working with Ministry of Mines

We can deliver to any destination worldwide.

Our verification process is thorough and includes:

• Mining license verification with government authorities
• Export permit confirmation
• Business registration check
• Background investigation on company principals
• Site inspection when required
• Reference checks with previous buyers (when available)

No transaction proceeds until verification is complete and approved.

If a seller fails our verification process, the transaction does not proceed. If you brought us the seller, we will explain why they failed and can help you find a verified alternative from our network. Your funds are never at risk with unverified sellers.

Your funds are held in a secure escrow account throughout the transaction. The seller cannot access your payment until:

• Verification is complete
• Lab testing confirms purity and weight
• All documentation is in order
• You confirm successful delivery

If any step fails, your funds are returned to you.

Typical timeline: 2-4 weeks from initial consultation to delivery, depending on:

• Consultation: 1-2 days
• Seller verification: 3-7 days
• Lab testing: 2-3 days
• Documentation: 3-5 days
• Delivery: 3-7 days (depends on destination)

Yes, absolutely. If you have a seller contact, we can verify them for you. We offer standalone verification services or full transaction facilitation. Many clients come to us after being approached by sellers they want to verify before proceeding.

We facilitate transactions for various purities, typically ranging from 92% to 99.99% (24 karat). All gold is independently tested at certified laboratories before transactions proceed. The exact purity is confirmed in the lab report you receive.

Our fee structure is transparent:

• Transaction facilitation: 3-5% of total transaction value, paid only upon successful completion
• Standalone verification: Custom quote based on scope

There are no upfront fees for transaction facilitation. We only get paid when you get your gold.

For escrow deposits, we accept:

• Bank wire transfer (preferred)
• SWIFT international transfers
• Letter of Credit (LC)

We do not accept cash, cryptocurrency, or credit cards for transaction escrow.

Our commission is deducted from the escrow at the time of successful completion. You pay the full transaction amount into escrow, and our commission is taken when funds are released to the seller after you confirm delivery.

We can deliver to any destination worldwide, including:

• UAE (Dubai)
• Switzerland
• United Kingdom
• United States
• India
• Singapore, Hong Kong
• Belgium (Antwerp)
• Any other destination upon request

Yes, fully insured. All shipments are covered by comprehensive insurance for the full transaction value. Insurance documentation is provided as part of the transaction records.

Yes. We provide real-time tracking for all shipments. You'll have access to GPS tracking and receive updates at every milestone. You can also track your entire transaction status through our tracking portal.